CANCELLATION FEES – TRANSLATION

All passengers are subject to a cancellation fee, which will be deducted from the initial prepayment. The TOUR cancellation fees, if the reservation is canceled, are as follows:

• From the moment payment is received, if the reservation is canceled due to force majeure, the cost of the Machu Picchu entrance tickets, which are non-refundable, will be deducted.
• Additionally, a 20% fee will be charged for administrative expenses.
• If canceled 30 days in advance, a 50% deduction of the amount paid will apply for administrative expenses.
• If canceled between 14 and 1 day in advance, the deduction will be 100% of the amount paid.
• No refunds will be issued.
• AIRLINE TICKET cancellation fees: airline tickets may be used for a future trip but are non-refundable.

Important note regarding refunds:

To process refunds, in addition to administrative expenses, the following will be deducted for Club de Vacaciones:

• If payment was made by bank transfer, USD 30 will be deducted for transfers to banks outside the country.
• If payment was made by credit card, 5% of the amount will be deducted to cover card processing fees.

Responsibilities of our tour operator:

In all travel arrangements, our operating agency CLUB DE VACACIONES acts on behalf of and under the instructions of our clients, organizing transportation, accommodation, and other required tourism services in their name. Therefore, we do not assume responsibility for accidents, losses, strikes, thefts, delays, or tour interruptions due to force majeure or other events beyond our responsibility.

Airline and bus tickets included in the program are operated directly by airlines and/or land transportation companies. The tour operator has no control over schedules, frequencies, or operational decisions made by these companies. Therefore, we are not responsible for changes, delays, cancellations, missed connections, or any other modifications made by the airline. Any adjustments, compensation, or claims arising from these situations must be handled directly with the airline.

We recommend traveling with international travel insurance arranged in your country to cover any unforeseen events.

TO BOOK WITH US:

To begin a reservation, the following complete information is required:

• Copy or photo of passport (to ensure accurate data)
• Arrival and departure dates, including flight numbers
• Full names
• Date of birth
• Passport numbers
• Nationality
• Hotel category

PAYMENT METHODS

We offer two payment methods:

• Bank transfer
• Credit card

PERSONAL DATA PROTECTION:

The personal data provided will be used exclusively for reservation management and the proper delivery of tourism services.